picture freeze

im getting constant pic freeze . that results in scrambled channel ..

level is 85% and signal 78% on astra 28 i get same problem on the hotbird ..

the astra is a fixed sly dish ..and hotbird is a large fixed dish...i have orange livebox ..

ive even changed the firmware but same problem ..all free to air work fine..

Do you have a blade box problem or orange box ??

if blade and free to air ok must be sub or net connection issue

not sure thats what im trying to work out ....

when it gets scrambled i press 9991 and it states its connected ..

could it be an internet problem,if you powered off box modem and router for 30 secs then on does it clear it.any other people downloading on pcs or lappy?have you got a good clean tight connection on sat cable.

today i have done the power off menu reset .loaded new firmware retuned the hotbird sat..have n*va sport 1 game played ok..flicked to n*va sport 7 and it crashing every 30 secs i press menu and back pic comes back then 30 or so secs goes again...also after the reset about 10 mins later the box went off and there was a s on the panel had to switch box off and back on again..no one downloading all connections are good ..will try the modem power off see how that goes...

A few questions which I hope you will be able to answer to see if a solution can be found...

1. Does your internet stop frequently when generally browsing on the computer/laptop?

2. How fast is your internet? - Do a speedtest at speedtest.net

3. Are you able to see your router statistics, if so, do you have high attenuation?

I also have a similar issue... I have two connections running but every so often i get a freeze.. I get a message "scambled channel". I flick channels and it comes back on. I have a blade box with a wired connection to my router which is 15meters away. MY internet connection is 30meg with VM.

I have followed the instruction guide on installing the firmware from this site.

I am stumped on what could be causing the problem. I have been reading around and have seen different versions of the blade firware...

Any idea's???????

... should i update the firmware... have seen this one about (BM7000s-06-09-11-7dx-beta patched ) anyone tried it?

Have you got a netgear router? I was having the same problems I swopped out the netgear router for a new router (TP-Link) and my problems have gone .

Edit : Doh! see you have an orange live box , note to self - must read more carefuly

Steve

I have a VM home hub... have powercycled everything... i have tried to rule out everything... i am connected to two servers, have switched between the two connection and it happens on both. the Free to air channels work without a hitch.

sorry... dont mean to jack the thread... but if anyone can also assist me..