Setting Up

Please help! I have a Kryptview A780 there is no RS-232 serial interface at the back of my PC so I have purchased a converter for USB to RS-232 but my pc is not recognising the connection? How can I get my PC to connect to the Kryptview box? All help really appreciated. Many thanks.

If the firmware is already on the box it can be updated by the remote control.
Menu - Installation - S/W Update
Presume your using Vista/Windows 7
If you have a computer or laptop without a 9 pin serial socket you will still need the
Female to Female Serial Null Modem Cable and the USB to Serial DB9 Adaptor Converter
to make it fit into your USB port

Thank you for your quick response. We have the correct converter lead to connect our PC to our Kryptview box & loaded the disc onto our PC, We are not very PC literate though & do not know how to upload the information to the box? Nothing happens when we connect the box via the leads to our PC. It briefly says that 'new hardware has been located' in a small box bottom left but nothing opens & we can't find it listed under 'My Computer' so don't know how to update the box. Thanks again for all your help.

Download the file highlighted in this post,this will tell you all thats needed to get the box up and running.
https://dooby2oons.forumotion.com/kryptview-f18/set-up-kryptview-a780-t2123.htm

Also download the loader (DownTool_0927.exe
Also the firmware (Kryptview_A780_09092010.bin
Both the above can be found in the link in this post below.
https://dooby2oons.forumotion.com/kryptview-f18/kryptview-a780-t1960.htm#10661

Reading some of your old posts suggest this is your NetId - 41044 (a054) - Brighton

Hi & thanks again for helping us. We have been trying to use a USB serial converter but nothing appears to be happening when we connect. I have already read the instructions on the set up that you have posted. Should something appear when i plug in? There is just no response when I connect the box to the computer. PS. We're from Hove actually! Thanks again.

After the box and PC are connected, click the loader (looks like a sat dish) that what you downloaded

Do you have any channels.if not connected box as what was done with previous boxes

that is my main prob,the box will not connect to pc.i think i know what to do with it but cant for the life of me get the box and pc to link up not getting loader screen.thank you for your help

Which operating system are you using (XP,Vista ect)

thanks for getting back so fast i am on xp an using a usb converter.

OK
The download instructions can you print them off,as they are very good.
The down tool go to where you have downloaded it and double click on it.looks like a sat dish

already printed them off.am not getting any connection from box to pc i know the sat dish is what i need to click but not getting the software screen up

Download the downtool again,forget about the box for a moment
http://www.4shared.com/account/file/DGZaAquc/DownTool_0927.html?sId=oX5rMUWsBZ2sVB4F

ok jon have downloaded,what should i do next?

Download the firmware,and put it with the downtool on your desktop.
Next read the download instructions,they are the best I have seen.

you also need a null modem cable which has a cross over connection with the usb should show it on the picture

hi jon,have printed instructions an have downlooaded loader 0927 an firmware.but when i click on them or try to read them it sends you back to download screen an asks for money.

Delete both the Downtool and Firmware files you have downloaded

After clicking on Kryptview 780
Click DownTool_0927.exe or the Kryptview_A780_09092010.bin Link
Click download.link
Next click download now (blue one)
Wait 20 seconds the click Download File Now
Do this with both files

Hi Jon, We're so close now & it's all thanks to you, thanks for being so patient with us. We've downloaded the right bits but when we get to the STB Editor box & try to 'Code send' we get a box pop up headed STB Editor, ''Can't open serial port com1. Please check if the com port has the following parameters, Baudrate: 115200bps, parity:no parity, Databyte:8 bit/data,Stop bit:1'' We tried using different downloads of the same software but after 4 attempts it still comes up with the same box. Do you have any suggestions? Shame you don't live round the corner! Ady

Sounds like the cables are not connected,connect cables as in the info you printed.
The com port may have to be changed click on the arrow and try another com port.

This is info from Dooby for another box have a look regarding cables and com ports.
DO NOT INSTALL ANY OF THE SOFTWARE IN THIS LINK.
https://dooby2oons.forumotion.com/the-box-super-f4/new-box-super-update-guide-t17.htm

Hi Jon, As always, thank you so much! We think it must be to do with the special converter cable we had to buy so that the 9 pin plug could connect to the usb port. We've tried it in all the USB ports & still it won't work. We don't have an old PC with a 9 pin port anymore. Do we need to find someone who does? Many thanks. Ady

Download this driver,from Dooby's link (it''s for XP)
http://www.gilsson.com/WinXP_drivers.zip

Connect the 9 pin null modem cable to the usb cable (ie use both cables) to complete the connection.

Hi Jon, Thanks again, we've downloaded the driver but it just opens to show the files doesn,t ask us to 'run'. How do we get it to work? We'd really like to get it working tonight, the kds are moaning!!! Can't believe we're this close. Thanks again, Ady.

Hi Jon, I should never underestimate my wife she read the note from last night & changed the port number &we've finally loaded the software onto the box,just about to search for the channels now so hopefully it will be up & running today & my whole family might forgive me for giving them so much grief this week & preventing them from watching any tv around the house. Couldn't have done it without you though, you're a top bloke. Ady

Go on "Ady"it was the kids not the wife that read the post to changed the com port,be honest.

Hope all is up and running,now you can install software for others in you area.