If the TPs change, does one always need to rescan?

Thanks for the update this morning.If the channels are still working for me here, should I still re-scan? What does it actually mean when a TP changes?

usually means the frequency has changed and if your box picks it up on the power scan maybe it has changed position on channel listing also.boxes that dont have power scan lose that channel until a rescan picks it up again.

morehelpme wrote:usually means the frequency has changed and if your box picks it up on the power scan maybe it has changed position on channel listing also.boxes that dont have power scan lose that channel until a rescan picks it up again.

Thank you for that. I don't think the TPs have changed in my area

Hi my channel have all gone anyone else got the same problem in the midlands area

maz96 wrote:Hi my channel have all gone anyone else got the same problem in the midlands area

try turning the box off at the back for 30 sec and reboot your router first if this fails try doing a fac def and scan as the prob seems to be yours alone m8 as channels workin fine evrywhere else hope this helps m8 post back if yer get sorted SORRY M8 DONT BOTHER AS THEY OFF EVRWHERE SO JUST WAIT AND KEEP CHECKIN EM MUST BE DOIN WORK M8 SORRY FOR FIRST POST

maz96 wrote:Hi my channel have all gone anyone else got the same problem in the midlands area

I have exactly the same problem .I am in West London

Same here black country mate just gotta suck it and see

baggiebri wrote:Same here black country mate just gotta suck it and see

I see it is a nationwide thing though having looked elsewhere, I notice that we can still watch EDEN for example

Hope this doesn't last too long. Has something like this happened before with so many going off? I only got my KV last month

Loads of times mate but with bit of luck should be back on sooner rather than later

I have never known so many to go off all at once.That is based on my looking through the various message boards.
I like your messages as they stop me panicking-Many thanks!

Don't worry tyffyd thanks for the info keep us updated.

Jonpc ur the man with all the info any news )????

Jonpc has been ominously quiet today

he is proberly busy in his day job mate we have to just sit back and wait

if the server is down all will go off maybe the cold snap has frozen up the capacitors in the server or they run out of change for the meter

like i said mic26 the only advice that can be given at the moment is to wait and hope

dont worry be happy

baggiebri wrote:he is proberly busy in his day job mate we have to just sit back and wait

No-He has been on here and also updated the Sticky. His advice is to rescan but I and many others have tried that without success

baggiebri wrote:if the server is down all will go off maybe the cold snap has frozen up the capacitors in the server or they run out of change for the meter

like i said mic26 the only advice that can be given at the moment is to wait and hope

dont worry be happy

Thanks! But what upsets me is the variety of messages one gets here and the advice given. Some say-Just wait. Others say-Rescan. So what should I do? I am loath to rescan as it means doing a Factory Reset and potentially losing everything

You won't lose everything mate Will pick back up all the channels but the the premium channels won't come back on till the server back up and running

baggiebri wrote:You won't lose everything mate Will pick back up all the channels but the the premium channels won't come back on till the server back up and running

I'd rather wait till everyone else has got their channels back

Ok mate but it won't hurt or dam age the box

different problems have different fixes,not everything is the same,with server maintenance it usually comes back quickly,if vm do something to change things,maybe kv need to do a change also and downtime happens.

baggiebri wrote:Ok mate but it won't hurt or dam age the box

Now the only problem is the snow and not the server Thanks for all your help yesterday and patience is the best thing when this sort of thing happens. This message board makes it much easier to know what to do